We have found the optimum criterion for our work: Your satisfaction.
If we do something, we do it thoroughly. This is true especially for our service. The wide range of products we offer you would not be of any use without the appropriate advice and support. We assure you both pre- and aftersales support. This is further confirmed by the accreditation according to DIN EN ISO / IEC 17025 that we have already applied for. Do you have a question or need a loaner device or other support? Let us know, we will be glad to help you.
Our services at a glance:
Because a calibration is not just a calibration, customers worldwide rely on our expertise.
We are very pleased to announce that our parent company SPS electronic GmbH has recently received an official accreditation certificate and the certificate for their calibration laboratory in Twist from the DAkkS (German Accreditation Body). This means that we are authorized in cooperation with SPS electronic to offer accredited calibrations according to DIN EN ISO / IEC 17025 since November 2019 (a competence that only very few laboratories can provide). The final accreditation was preceded by about 5 years of preparation and a lengthy accreditation process – a period of time which, last but not least, makes clear the great importance of this success.
DAkkS calibration certificates are valid at any time, internationally and without further valid proof of traceable measurement results. They are issued with standards whose traceability is guaranteed by DAkkS certificates or calibration certificates issued by PTB laboratories. DAkkS calibration certificates can only be issued by the accredited calibration laboratories within the scope of the accredited measured quantities. This ensures that high quality calibration is guaranteed by regular external assessment and re-accreditation, traceable standards, precisely defined environmental conditions and specially trained personnel.
The main difference lies in the evaluation of the measurement results: A factory calibration includes the evaluation of the results without consideration of the measurement uncertainty on the basis of the specifications published in standards, guidelines or by the manufacturer. The DAkkS, on the other hand, provides for an evaluation of results exclusively on the basis of the actual values determined and the associated measurement uncertainties, i.e. all influencing variables occurring during calibration, such as the accuracy of measuring equipment, temperature, type of connection, device-specific parameters, resolution, tolerance limits, etc., are taken into account. The results are evaluated by the customer and the usability for the required measuring process is determined.
The DAkkS calibration according to DIN EN ISO / IEC 17025 becomes necessary if special requirements demand it. This procedure has no influence on the traceability of the measured variables. Both the measured variables of the factory calibration and those of the DAkkS calibration can be represented equally.
Factory calibration certificates are issued with standards that are subject to regular test equipment monitoring; the traceability of the standards used is ensured by regular test equipment monitoring. When recalibrating test equipment, which in turn serve as standards for monitoring other measuring and test equipment, a DAkkS calibration should always be used because of the assured traceability to national standards.
Contact us – our experts will be happy to provide you with detailed and competent advice: +420 474 624 364
We test and calibrate your safety testers, regardless of whether they are made by SPS electronic or other manufacturers. Contact our service centre in your vicinity!
The annual calibration of the testers is an essential prerequisite for the assured quality and is a requirement to be met by any company as part of the control of inspection, measuring and test equipment. We calibrate your safety testers – either directly at your location or in our premises. Thanks to our large service network, our numerous subsidiaries and our partners, we are networked worldwide and always close to you. We are always glad to provide you with a loaner to prevent outage during calibration.
All safety testers that are supplied by SPS electronic are calibrated in accordance with the applicable regulations. Calibration is naturally traceable to national and international standards and equally meets the requirements of your internal and external audit. Our devices are supplied to our customers along with a corresponding calibration certificate that always keeps you on the safe side! This will also be confirmed by the accreditation as a calibration laboratory according to EN 17025 that we have already applied for.
Note: In addition to the regular calibration, we strongly recommend the daily inspection of the devices using test verification boxes. This is the only way to be assured that your products work properly in terms of safety and avoid expensive recalls in the worst case.
Do you have questions about calibration? Feel free to contact us by enquiry form, email or phone.
All testers from SPS electronic always come with up-to-date software. We provide you with regular firmware updates to stay on the cutting edge of technology also in the course of operation of the device.
No loss of time – even if your equipment and systems are under repair or maintenance.
Numerous loaners are available from the product range of SPS electronic for the duration of the repair of your equipment. Whether they are hipot testers, insulation testers, ground bond testers, leakage current testers or multifunctional units.
We also provide a trial unit if you are unsure about the new unit you want to buy. Just let us know about it!
Using our OEM spare parts ensures optimum performance and maximum service life of your equipment. We at SPS electronic supply you with the spare parts for all device types and generations worldwide. Common spare parts are immediately available from stock. Should we not have something in stock, we will produce or procure it as quickly as possible.
For comprehensive advice on the spare parts, please contact our experts from the service team.
We start exactly there, where others give up! And that is why our service does not end with the purchase of one of our units. We want you to have long-term satisfaction with us and our products. Specially for this purpose, we have a large service team that is always on-hand with technical advice and support.
We are at your service wherever you need us! The optimum support provided by our service technicians restores the operation of your devices and customised systems. Our customer-focused field service is tailored to your needs, so as to consistently meet your technical requirements. We will work out the repair and maintenance plan jointly with you, so as to keep the downtime of your systems and equipment minimum. Our service technicians will also provide you some valuable tips and tricks for your safety testing.
Get the best from your testers! Being a leading manufacturer of electrical safety and function testers with an experience of over 40 years, we have acquired a unique knowhow. We pass this knowledge on to you in individual seminars and training programmes.
The effectiveness of your equipment and customised systems not only depends on the technology but also its proper handling. We offer training programmes that focus on the issues, needs and testing tasks of our customers. We first analyse the training needs together with you and then specifically design the contents according to your requirements. Thus, you get to know your safety tester in a practical and application-oriented way, as well as the most important test standards. Our qualified technicians are experienced professionals and know the practical requirements.
All important operating steps are demonstrated by the example of your DUT and you will get valuable tips on how the tester and software work seamlessly together. Following the training, you can make effective use of all major device features and carry out the necessary safety tests economically for your company.
We offer the training programmes at both SPS electronic and your site.
Interested? Then, send us a simple enquiry – we will get back in touch with you.
Our service is also remotely available as an alternative to our on-site support. This saves considerable time and significantly reduces the cost especially when it comes to sites that are far away.
Do you want to talk to us personally? Or do you need support from our service team? Please, call us.
We appreciate your interest in our company. Whether specific questions, general information or specific product enquiries. Write to us and we will get in touch with you.